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Clarity drives better products.

B2B SaaS

Simplifying complex enterprise workflow through structured product thinking and software engineering.

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Hello đź‘‹ I am Narendra,

a product-focused technical professional with 6+ years of experience building and scaling B2B SaaS platforms, currently working on a data-driven IT Business Management (ITBM) and Service Level Management (SLM) product.

My work sits at the intersection of engineering and product, where I contribute not only to building systems but also to improving how product decisions are informed, prioritised, and delivered.

I collaborate closely with Product Managers, internal stakeholders, and engineering teams to improve enterprise workflows, translate business requirements into scalable solutions, identify gaps in product and technical implementation, and surface dependencies and trade-offs that influence delivery decisions. My work has included improving workflow usability, driving platform stabilisation initiatives, and simplifying delivery processes to make complex enterprise systems easier to build, maintain, and evolve.

Working on a platform that transforms complex, multi-source enterprise data into actionable insights has strengthened my system-level thinking—helping me connect technical decisions with product impact, user experience, and platform reliability.

With a background in software engineering and cross-functional delivery, I bring a combination of technical depth, structured problem solving, and product thinking that helps bridge engineering, product, and business needs.

I am now transitioning into Product Management (Technical Product Manager / B2B SaaS Product Manager), where I aim to take greater ownership of product problems—from understanding user needs and defining requirements to delivering meaningful, measurable outcomes.

Capabilities

Product & Problem Solving

Product thinking

Product discovery

Workflow analysis

Prioritisation & trade-offs

Workflow & Delivery

Enterprise workflow design

Delivery planning

Process improvement

Cross-functional collaboration

Technical & Platform Thinking

Technical problem solving

Platform stability

System-level thinking

Workflow maintainability

Case studies

Simplifying Enterprise Workflow Management

Workflow usability Product thinking
A case study on simplifying complex SLM workflows through better configuration flexibility and usability. View case study →

Improving Engineering Delivery Predictability

Delivery visibility Operational improvement
A case study on using Jira-based visibility to identify delivery risks and improve sprint planning. View case study →

Improve Platform Stability

Platform stability Technical trade-offs
A case study on balancing feature delivery with long-term platform stability and maintainability. View case study →